Oportun. Inc

Human Resources Business Partner

Req No.
Operations Support Group
Regular Full-Time


Oportun is a financial technology company founded in 2005. Our mission is to provide affordable loans that help people with little or no credit history establish credit and build a better future. Oportun uses advanced data analytics and technology to “score” and lend money to individuals with limited credit history that other lenders consider “unscorable.”  


In recognition of Oportun’s goals of increasing economic opportunity for our clients, promoting community development, and serving low-income or underserved communities, Oportun was certified by the United States Department of Treasury as a Community Development Financial Institution or CDFI. 


At Oportun, everything we do reflects our corporate values of Service, Care, Innovation, Courage, Excellence, and Empowerment.


Oportun is a great place to work if you are as enthusiastic about helping others as you are about your own professional development and career. As our CEO Raul Vazquez says, “Earning a paycheck to support yourself and your family is critical. Satisfying career ambitions is rewarding. But there is no greater privilege than having a challenging job where you are growing and learning professionally, while having a strong positive impact on the lives of others… And that is what we do here every day.”



The HR business partner (HRBP) position is responsible for aligning business objectives with employees and management in designated business units. The position serves as a consultant to management on human resource-related issues. The successful HRBP acts as an employee champion and change agent. The role assesses and anticipates HR-related needs. Communicating needs proactively with our HR department and business management, the HRBP seeks to develop integrated solutions. The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization. The position may include international human resource responsibilities. The HRBP maintains an effective level of business literacy about the business unit's financial position, its midrange plans, its culture and its competition.


Essential Functions


Conducts weekly meetings with respective business units. 
Consults with line management, providing HR guidance when appropriate. 
Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies. 
Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations. 
Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required. 
Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions). 
Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention. 
Provides HR policy guidance and interpretation. 
Develops contract terms for new hires, promotions and transfers. 
Provides guidance and input on business unit restructures, workforce planning and succession planning. 
Identifies training needs for business units and individual executive coaching needs. 
Participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.

Assist employees with HR matters.


Business Acumen.
Great communication skills.
Ethical Practice.
Global & Cultural Awareness.
HR Expertise.
Relationship Management.
Supervisory Responsibility: This position has no direct supervisory responsibilities, but does serve as a coach and mentor for other positions in the department.

This position regularly requires long hours and occasional weekend work as job duties demand.

Travel is primarily local during the business day between our locations in Leon or Jalostotitlan.

Required Education and Experience: Minimum of 6 to 8 years' experience resolving complex employee relations issues. 

Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state respective employment laws. 
Preferred Education and Experience: Bachelor's degree and relevant industry experience.


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